The Consumer Experience work stream has produced a range of reports and outputs from workshops and research. As we generate them, we’ll add links to this page.
Phase 2 CX Reports
Release date: July 2019
A Phase 2 release package that includes 3 CX Reports that are focused on various aspects the Consent Model.
Phase 1 CX Report
Release date: February 2019
A Phase 1 release package that includes Phase 1 CX Report and prototypes of the Consent Flow.
Draft Roadmap of Phase 1 Research
Release date: December 2019
An initial draft roadmap produced for community feedback (subject to change).
CX Roadmap Working Draft 2.0
Defining the UX of Consent
Release Date: November 2018
On 30 October 2018 (Sydney) and 1 November 2018 (Melbourne), the Consumer Experience work stream invited UX and consumer research practitioners to participate in the development of consumer research, written advice, user journeys and wireframes that form the deliverables for the CDR Consumer Experience work stream.
Use Case Workshop
Release date: August 2018
In August 2018, the Consumer Data Standards facilitated a workshop with stakeholders in the banking sector exploring use cases for open banking, the first implementation of the Consumer Data Right regime. At the workshop, participants discussed key use cases for consumers (both individuals and SMEs) benefiting from open banking, as well as issues still to be explored.
User Case Workshop Report